Excellence in Service

* Winner is eligible to enter the AHA National Awards (Excellence in Service FOH/BOH)

This category is for a hotel employee from any department who has provided outstanding service and proves good help is not always hard to find.

To qualify for nomination the employee must be:

• Been employed for no less than six months prior to nomination.
• Be nominated by his/her employer.
• Willing to complete a Facecruit Interview
• Available for a Zoom interview

Documents required for submission at nomination:

• Nominees resume including current qualifications, training courses attended, awards gained.
• Headshot of the nominee on a white backdrop or in their work environment. We like to see smiles!
• Optional extras: A written submission from the employer detailing why this employee is being nominated, accompanying documents such as guest comments, references, articles or certificates.

Judges will be assessing the following points:

• Self-presentation, personality and professional attitude 
• Demonstrated knowledge, expertise, interest, involvement and ambitions in the hotel industry
• Examples of hotel education, formal and informal learning and development
• Employee portfolio (e.g., photographs, personal job-related awards, depth and breadth of experience etc)
• Contribution back to the community or industry
• Diversity in work history and experience