Best Hotel Group Operator

Minimum Entrants
There must be a minimum of three entrants in a category for nominees to progress to the judging phase.

National Awards Eligibility
The winner of this category is eligible to enter the AHA National Awards for Best Hotel Group Operator.

About the Award
This award recognises the outstanding practices of Victoria’s Best Hotel Group Operator and the work undertaken behind the scenes to deliver a consistent and seamless hospitality experience across its venues.
The category is open to AHA (Vic) Hotel Groups operating a minimum of three properties.

Judging Process
Judging for this category will be based on a written submission addressing the criteria below.

What to Submit at Nomination

Please provide:

• Written submission addressing each of the judging criteria below.
• Supporting documents and images, where relevant.
• Your written submission should be concise and no more than 1,000 words.

What the Judges Will Assess

Judges will consider:

• The group’s underlying ethos and values.
• The group’s most successful marketing campaign and its impact.
• How staff achievements are recognised and celebrated across the group.
• The group’s staff training, development and career progression programs.
• The group’s most successful charity or community initiative.
• Effective and innovative use of social media.
• Strategies used to build and maintain patron loyalty across all venues.

Submission Deadline: Monday, 14 December 2026.